Shipping policy

LUMA FITNESS
SHIPPING POLICY

Last Updated: [04-01-2026]

1. ORDER PROCESSING
   Orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. Processing times may increase during high demand periods.

2. SHIPPING RATES AND METHODS
   Shipping rates are calculated at checkout based on your location and selected shipping method. We may offer free shipping on qualifying orders, as stated on the website.

3. DELIVERY TIMES
   Estimated delivery times:

• United States: 3–7 business days

• International: 7–21 business days

Delivery times are estimates and not guaranteed. Delays may occur due to carriers, customs, or external factors.

1. ORDER TRACKING
   Once your order ships, you receive a confirmation email with tracking information. Tracking updates depend on the shipping carrier.

2. INTERNATIONAL SHIPPING
   International customers are responsible for customs fees, duties, and taxes. These charges are not included in the product or shipping price.

3. INCORRECT SHIPPING INFORMATION
   You must provide accurate shipping details at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

4. LOST OR STOLEN PACKAGES
   Luma Fitness is not responsible for lost or stolen packages marked as delivered. Contact the carrier to file a claim if this occurs.

5. DAMAGED ITEMS
   If your order arrives damaged, contact us within 3 days of delivery with photos of the item and packaging. We will review and provide a resolution.

6. SPLIT SHIPMENTS
   Orders may ship in multiple packages depending on product availability and fulfillment locations.

7. SHIPPING RESTRICTIONS
   We reserve the right to limit or refuse shipping to certain locations.

8. CONTACT INFORMATION
   For shipping questions, contact:

Luma Fitness
Email: YMohamed02241@gmail.com

By placing an order, you agree to this Shipping Policy.